Delivery and installation

We'll get to work on your order and make sure that you receive your Quooker products as soon as possible!

Shipping costs

Orders with a total amount over 500 HKD will be shipped free.

If you order for less than 500 HKD , you'll pay 50 HKD in shipping costs.

Delivery time

Your order will be delivered within 3-6 working days to your chosen delivery address.

Delivery method

Quooker system: Our service team will be in touch to make a delivery appointment.

CO2 cylinders: Deliver by approved CO2 supplier.

Replacement filters and other service items: Deliver by SF express.


When you order a Quooker-system via the webshop, you can choose for installation by a Quooker approved engineer or for self-installation.

Installation by Quooker engineer

The cost of standard Installation is 1200 HKD per system and can take place within 14-21 days after your purchase. Additional charges might apply depending on location and accessibility of the building. Extra cost by quote might occur if kitchen modification required.

Quooker service team will contact you within 48-72 hours to schedule an appointment and we will ship your system a few days in advance to your address.

Self Installation

If you want to install the Quooker yourself, find here more information about the installation criteria and videos.