Order and delivery
You can easily order all required Quooker-products via our webshop.
Step 1 - Choose your product
Via our webshop you can order systems, CO2-cylinders, filters and accessories. Besides that, you can also order maintenance related products.
For systems we offer an installation service. You can select this option in the webshop at the check-out.
More information about maintenance? Please visit our service page.
Step 2 - Add to cart
Have you found the product you were looking for? Please add the product to your shopping cart and proceed to checkout.
Create an account with your personal email address and password.
Step 3 – Shipping
Insert your billing and shipping address.
We calculate shipping costs of 50 HK dollar for all orders below 500 HK dollar.
Installation costs are 1200 HK dollar*.
*Extra costs will be calculated if you live in a remote area.
Step 4 - Payment
Please proceed to the checkout to finish your order. You can choose between several payment options: Alipay, Mastercard, Visa or WeChat Pay.
We will send you an order confirmation when we have received your order succesfully.
Did you not receive an order confirmation by email? Please check your spam or send an email to firstname.lastname@example.org
Step 5 – Delivery
We will take care of your order. You will receive a shipment confirmation when we have processed your order.
For CO2-cylinders, filters and cartridges the expected delivery time is within 3 working days.
For Quooker systems and other products, we will contact you for delivery and installation arrangement within 2 working days. Installation will be finalized with the customer via our sales department. Order lead time will be approximately 2-3 weeks.